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Field service organizations are dependent on their ability to provide excellent service to meet increased customer expectations. Successful operations need to be efficient, effective and responsive. A key element to efficiency is the deployment of field personnel in a way that optimizes the use of these field workers. TeamConnect® digital nationwide radios for field services provide instant and reliable push-to-talk communication and combine this with powerful GPS location and real-time data.

Communicate with crews and stay connected to critical information

  • Push-to-talk technology helps field workers notify customer service of issues in the field (i.e. customer not available, delays, etc.) without hold times
  • Field status reports – Job Start, Job Complete, Arrival, etc. – are easily sent with just the press of a push-to-talk button
  • Robust GPS and Geofence capabilities help track worker productivity and efficiency, offering detailed travel routes and arrival and departure times
  • Convey critical safety information to work crews immediately
  • Eliminate back-and-forth calls and save time with recorded push-to-talk voice replies
  • Communicate clearly in harsh environments with enhanced audio and noise-canceling technology

Manage more effectively to maximize resources

  • Get real-time information for better decision-making with one-touch voice documentation – job start, job complete, arrival time and more
  • Eliminate the need for a dispatcher and provide proof of activity and status updates with detailed voice reports with location, date and time stamps
  • Optimize resources and reduce downtime with GPS tools and color-coded maps that show the exact location of every worker
  • Capture and store critical field data and generate customized productivity reports

Introduction to TeamConnect